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Returns

If you have received something and it doesn’t suit or isn’t what you expected, no problem!

If you would like to return a purchase, please email theweddinggenie@gmail.com to let us know that you will be returning and we will confirm the return address.

Our returns policy is 14 days from the date of delivery. In order to receive a refund, the item must be unused and in the same condition as when you received it. The original packaging must also be returned. Please note for reasons of hygeine we can't accept returns on earrings. 

You will be responsible for paying for your own shipping costs for returning your item. We recommend you sent it via registered post to ensure it gets to us as occasionally things can go missing. Once your return is received, we will send you an email to notify you that we have received the item and process the refund.